Hotel Palacio del Carmen, Autograph Collection
What Guests Say
I stayed here on numerous occasions and it is always a true pleasure to come back . Karel the night manager is a real gentleman and allocated us also this time in very nice rooms although we checked in well after midnight The rooms are homes away from home and the breakfast is an absolute delight . The staff goes well above and beyond the call of duty and one feels truly valued as a guest.
Aris
April 2024
Main entrance was hard to find with mobile map but it’s easy once you know where it is. Breakfast offered a good variety of options but not extravagant. Staffs were very friendly and accommodating on reasonable requests. Room size is big when compared to a European hotel room.
David
May 2024
We very much liked this hotel. Our room was big and they provided us a quite room on an upper floor, as per our wish. Super nice receptionists and. I particularly liked the X-Mas decoration, natural material decently placed. We could easily walk to the historic city center (cathedral and the tapas bars etc.). Also a very good starting point to explore Galicia from here. Breakfast was great and varied.
Maria
December 2023
All the staff in the hotel across all departments, including in the breakfast room, restaurant, Cocktail lounge were professional, attentive, friendly and helpful. Even a member of staff in the breakfast room sincerely apologise to us for the language of another customer. The front desk staff including the concierge were outstanding in their welcome, willingness to help and to sort out taxis etc for us. We had some unusually requests, them storing large cardboard bike boxes until our return 7 days later, helping us move bikes and bike boxes around the hotel. Staff did not bat and eyelid at these requests and they all supported us with great enthusiasm and positivity. On our second visit, seven days later we were again welcomed with conviviality. The hotel itself is like an oasis with views of the Catedral from its well manicured gardens and within easy walking distance from the old parts of the city. It was our most favourite hotel over our two week trip on the Camino.
Julia
July 2023
Everything went wonderfully. My daughter and I were very impressed with the level of the hotel as well as the treatment we received from the extremely attentive staff. Had dinner in the hotel's restaurant and it was the highlight of our stay, definitely beyond what we expected (that in a Country known for its exquisite and varied cuisine).
M
January 2025
Taxi ordered with late notice (on my part) for early morning and hotel relationship with taxi company were able to fulfil my late notice booking. So grateful. The hotel is in a quiet area and with walking shoes a comfortable distance from the main area of town. Wonderful walk options to town around 10-15min walk through large park, to either side of Cathedral. Good location for upscale hotel
M
September 2023
Room in fairly traditional style - all wooden beams & floors: reds and yellow decor. Comfortable well appointed and reasonably spacious room. All staff exceptionally keen to provide good service. Public areas nice and very well maintained. Good location - 7 mins walk from central square.
John
May 2024
This was not our first time in Hotel Palacio del Carmen and we really wanted to be back in this lovely and tasty hotel. The rooms are very comfortable and well furnished, there is just everything that you need. We will certainly come back.
Serena
August 2023
Breakfast is great. Beds and room generally good. Beautiful grounds and buildings
Richard
September 2023
This is a gem of a hotel, nestled in Santiago and close walking distance to the cathedral but an oasis of calm from the hustle and bustle of the town. The staff are exceptional and their attentiveness to ensuring you enjoy your stay was immaculate. Loved my stay and am already plotting to return!
Sarah
February 2025
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